About inquiry
Inquiries about the system
Please use the form below to contact us regarding our website.
| email address | information@sekitori.jp | *When copying and pasting the address on the left, please replace @ with a half-width character. |
|---|---|---|
| business hours | 9:00-18:00 on weekdays (closed on weekends and holidays) |
Inquiries regarding reservations and systems
For inquiries after making a reservation, the point of contact differs depending on the route for which you made the reservation. Please contact the contact information provided in the email sent to you after completing your reservation, or the contact information for the applicable route from the table below.
: Contact information
:phone number
:business hours
- Line name: Kawaguchiko - Mishima Line (Limited Express Mishima/Kawaguchiko Liner)
-
Contact name: Fujikyu call center
0555-73-8181
8:00～18:00
- Line name: Yokohama Station - Gotemba Premium Outlet Line
-
Contact name: Fujikyu call center
0555-73-8181
8:00～18:00
- Line name: Limited Express Kawaguchiko Station - Gotemba Premium Outlet Line
-
Contact name: Fujikyu call center
0555-73-8181
8:00～18:00
emergency contact
For emergency inquiries on the day of your reservation, please check the contact information in the email sent when your reservation was completed, or check your My Page.